Please fill out this form to submit your RMA request online. Complete all steps as thoroughly and accurately as possible to avoid delay in the RMA process.

STEP 1: Company Information

Company Name:
Contact Name:
Customer Number:
Phone:
E-mail:
Requesting shipping label by:
Mail E-mail

STEP 2: Return Item(s) Information

Item
Serial #
(Boost IDEN ONLY)
DEC#/ESN#
(CDMA DEVICES ONLY)
Reason for Return
1)
2)
3)
4)
5)
6)
7)
8)
** For additional items, please submit another online form.

STEP 3: Read and Submit

  • All phones must be returned as a COMPLETE KIT (which includes, but is not limited to, handset, charger, battery, and SIM Card (if applicable). Original package is not required.
  • All credits issued will be at the lowest market prices of each item.
  • 10% Restocking fee may apply to any non-defective items returned.
  • For a complete listing of RMA policies and procedures, please click here.